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The ball player got affirmed you to definitely his detachment demand was pending as the February twelfth in which he wasn’t required people verification. best casino bonuses We’d told the player to wait for two weeks from the brand new time from his withdrawal demand before i intervened. After stretching the fresh prepared months for another few days, the ball player got verified you to their detachment matter is actually solved.
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The gamer away from Slovenia got requested a detachment below a few days ahead of submission the newest criticism. The ball player got conveyed question along the reduce, discussing one to support service try unacquainted with the challenge. But not, the problem are resolved when the pro gotten their detachment. We noted the fresh ailment as the ‘resolved’ in our program pursuing the successful solution. The player of Greece ended up being waiting for a detachment to have less than 2 weeks. The fresh Grievances Party had informed the ball player one to withdrawal handling you’ll take up to two weeks on account of you’ll be able to KYC confirmation otherwise large withdrawal request volume.
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The ball player of Greece confronted a delayed withdrawal of 150 euros that were pending for 15 months. Despite having called Sportaza customer service, the challenge stayed unsolved. The new complaint are escalated to your Complaints Party, and that presented to the casino to the player’s part. The newest gambling establishment next confirmed that withdrawal consult ended up being completed.
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